There were no medical facilities available on this resort, and it was necessary to have my son medically evacuated back to the states to receive treatment. It is a crime for a youth educational program to take $3800 dollars from a 15 year old after they endorse a trip, then fly us into civil unrest, only to tell us they have no ability to get us home. Illness and accident coverage We would be able to pay for a European cruise to same ports and actually see more and eat well with less money then they are charging. Background checks take place through a secure process that is meant to specifically identify individuals who could present a risk to student travelers while on tour. Our group leader and another chaperone attending the trip tested positive for covid and were unable to attend. I asked for management and she stated there was no one I could speak with. They want to keep $1000 each child therefore I will loss $2000. I booked a tour in 2022 to Greece through Girl Scouts of America for 2024. What a waste of time and money. release my refund and return $500 cancelation fee. Terrible customer service. Now I've fought this as much as I could. We were offered a wait and see attitude for the following year 2021 . Find out more details today at 1-800-438-7672. My daughter's peers in Houston were sent home. steer clear of this scam! RIP OFF!! Date: Tue, Jun 28, 2022, 9:41 AM People should be able to get a refund, without all of the hidden fees. Your password has been sent to the specified email address. Meet Carlos, an expert local guide EF Tours is holding back $500 of the total $1,960 I have already paid towards the trip. 2. *$190 is the current cost for tours departing on or after October 1, 2023. The trip was booked for June of 2019. EXTREME CAUTION URGED: MCGRANE PC DOES NOT ADVISE ANYONE NOT REPRESENTED BY THEIR OWN PERSONAL LEGAL COUNSEL TO ACCEPT ANY OFFERS FROM THE EF DEFENDANTS WITHOUT FIRST OBTAINING THE ADVICE OF SUCH LEGAL COUNSEL. EF never notified the trip leader or travelers of this cancellation. Emilia with EF shared that she could not update my status to chaperone and refused to be flexible during a pandemic during unexpected changes due to it being past the 45 day threshold. Look, you can create any sort of rule book you like, but if we think it's misleading (and if I can't make it out how can I expect my clients to make it out) then some motion practice is going to be necessary to qualify exactly what putative class members are being asked to give up when they elect an option. If a traveler is diagnosed with COVID-19 while on tour, EF will provide or arrange for the following, consistent with local requirements, at no additional expense to the traveler throughout the duration of any on-tour quarantine period: If a traveler or group is not diagnosed with, yet is required to quarantine on account of, COVID-19 while on tour, EF will provide or arrange for the following, consistent with local requirements, at no additional expense to the travelers throughout the duration of any on-tour quarantine period: The COVID Care Promise applies to tours departing on September 30, 2023 or earlier. A copy of this pleading can be viewed by visiting our UPDATES page. 2021 came with Covid restrictions that could not be met. A few days later, EF responded to an earlier complaint submitted by the plaintiff to the Arizona Office of the Attorney General in which the defendants allegedly offered the plaintiff a partial cash refund of $1,000 less than what she paid for her childs tour. 3. We bottled some of this events magic in our student Summit video recap. Refusal to refund refund after they cancelled tours! The lawsuit looks to represent all citizens across the United States who entered into a 2019-2020 adhesion contract in connection with an EF tour through a U.S. high school that was scheduled to leave after January 31, 2020 but has since been canceled due to the coronavirus outbreak and who were refused a full refund based on the public health WE had been assured our trip would go on before we left California, so we trusted EF. We have decided to not travel in the US. 2. I signed on in 201920 when no restrictions were in force. that compelling itineraries should be full of ", Even later on April 24, 2020, William McGrane wrote to Richard Schirtzer:"Are you actually going to offer to pay our clients some money through us and are we going to have a problem with a signed agreement that their accepting cash is without prejudice etc.? Which btw the ticket was $100!!! UPDATE ON EF CASES AS OF 2:00 PM PDST MARCH 15, 2021. I would like a refund, minus my travel protection plan please. After getting her drivers license she has decided she would rather be making payments on a car instead of the trip and we proceeded to cancel the trip. And just think, are our kids safe with this company? I have seen some recent reviews for EF Tours and wanted to share my experiences for those who may consider using this company for a tour. Read those reviews. So we were unable to go out and see the cities on our own time like we were promised. This is a class action lawsuit for monetary and equitable relief arising out of Defendants' . This has happened all over the US and people are not standing down. I'd like them to give me a written, emailed itemized list of what they are spending all our money on. Now that I see I cannot . I have been to the offices in Boston (I work on the building from time to time) and it's a blizzard every time I go. Coronavirus Tour Cancellations Spark Refund Lawsuit (1) . Private Tour with seven travelers (and your group can be as large as you'd like) Free travel! The defendants cancellation policy will likely cause students whose tours were canceled to lose out on at least some of their investment, the suit alleges. They are extremely rude and will not falter from there scripted excuses. Filed: March 17, 2020 3:20-cv-00508-GPC-BLM. This is ridiculous and really wrong. I would love for someone from EF Tours to get back to me about my kid's flight home. Refunding all the money spent thus far is the right thing to do considering the cancellation is completely out of the control of the families. Unable to travel? The communication from EF Tours its grossly nonexistent and generic. Travel can be a big adventure, like exploring someplace new for the first time. So talking to the customer service representative, I asked how if we hadn't paid so much into the trip that they would be receiving that much back in fees. Has anybody seen anyone of color working in their offices? On June 20th we called them to verify and were told our claim was denied and we wouldn't be receiving anything back from them. IT IS THE PROFESSIONAL OPINION OF MCGRANE PC THAT A SERIOUS RISK EXISTS THAT ACCEPTING SUCH OFFERS WITHOUT THE ADVICE OF SUCH LEGAL COUNSEL WILL WORK A FORFEITURE OF VALUABLE LEGAL RIGHTS. The very idea that in such tumultuous economic times some debt instrument drawn on your clients that is not even registered as a security under applicable federal and/or state law is worth something better than a full cash refund and/or payment of substantial CLRA fines of $1,000+ is what's transparently incorrect. And you can. Revised tours must depart within one year of the original tour. B)there are about 1,000 people in the building and I have yet to see anyone that wasn't white as the driven snow. Coverage for expenses due to trip delays (lodging, food, and other reasonable expenses plus limited reimbursement of unused, forfeited, prepaid non-refundable payments for travel arrangements). One student got up in the middle of the night and tripped on the mattress and smashed her head into the wall. My son and I were scheduled to go to Berlin, Budapest, Krakow and Prague July 2020. UPDATE ON EF CASES AS OF 2:00 PM PDST FEBRUARY 5, 2021. EFs 2022 Global Leadership Summit Trip Interruption coverage EF was never concerned about her health or welfare and only accused her of being drunk so they could dodge any responsibility. However, we had already paid and were still excited to be spending 2 weeks in Europe together. Seems a little steep for cancelling a trip that is still almost 2 years away. A most unsatisfactory and life changing (m for the worse) experience. UPDATE ON EF CASES AS OF 2:00 PM PDST OCTOBER 23, 2020. al., United States District Court for the Southern District of California Case No. Not helpful. They make go in circles and have excuse after excuse. This plan includes Trip Cancellation coverage. We went ahead and waited. I was told to call EF to see what my options are. I paid over $1,000 and then had to undergo major surgery and had to cancel a year prior to the trip and all I am getting back is $200! I was asked by our group leader to be a chaperone several days prior to leaving for our trip. This review was chosen algorithmically as the most valued customer feedback. There was a fellow passenger who had caused a few problems earlier in the trip and later on the trip, threatened me on the bus (literally cornered me in the back seat) and nothing was done. Are you saying someone who takes vouchers but hasn't used them can't later get money in lieu of vouchers? Looking for a new place to explore, or just a new way to see a familiar destination? Plus you have more than two years to explore your possibilities. Yet I received a check in the mail for $300 before I could talk to someone. My mom had to put hotel rooms for 30 students in her credit card. According to the case, the defendants sold tours to public and private high school groups pursuant to a written contract of adhesion that contained what the complaint refers to as the No Public Health Emergency Cash Refund Clause. Under the clause, if an EF tour is canceled for public health issues or quarantine or threats of public health issues, the defendants will issue travel vouchers for the value of the money paid, excluding certain non-refundable fees, instead of providing cash refunds, the suit explains. EF's Emergency Service & Support Team is available 24/7 to resolve any issue, from a missed flight to a lost passport to more serious on-tour incidents. View Opportunities; Resources. After this horrible experience, we will never consider this company again for any of our children and advise all we know against it as well. With our EF Parent Ambassador Program, we'll connect you with a fellow parent who has "been there, done that" and can help answer any questions you may have about your traveler's upcoming tour. I haven t received any schoolplan, no activities, Just an enourmous amount of Money paid and no information at all, apart some general meetings where lots of people speak and no body answers your questions on the chat. :? Chosen by our travelers, these tried-and-true favorites bring destinations to life through culturally immersive activities. EF Educational Tours is keeping $700.00 as a cancellation fee. There are several hidden fees which totaled $1,300! This program is automatically included for all travelers and can be enacted at the group level for any reason, including terrorism, pandemics, or other world events. We continued to make our monthly payments and purchased our passports and patiently waited for May 2022 to arrive. Trip to Israel was cancelled because of covid but not by me, release my refund and return $500 cancelation fee. This was saddening but completely understandable. Anyways, we were told the new trip was "similar/almost identical" to the one we had signed up for, but there would be no extension to Paris and it would be 2 days shorter. They are in trouble financially and that is ok with me!!! Flights had been re-booked. Their contact information can be found in the complaint below. I can supply all correspondence that my group coordinator had. Help Center: Coverage and policy flexibility. Provides benefits related to hospital bills, doctors fees, and medical transportation associated with on-tour illnesses or injuries, as well as travel and accommodation expenses for a family member to be with your child while hospitalized in the event of a life-threatening illness. However, EF Tours will override the plan and refuse your refund. They also facilitate communication between travelers and families in the event of an emergency at home. Sadly, this was not the case. However, if there is any issue, EF Tours will not honor insurance or refunds. If you wanted a refund, there was a fee. Hands-on experiences and collaborations with experts in the field. I would like to reimbursed for being a chaperone. Two straight hours of calling the ef tours emergency hotline and no still no answer. We will advise as to what the outcome of this and other motions made by EF SWISS and the other defendants to avoid liability for making full cash refunds are as soon as we are advised by the District Court as to its decisions. She is welcome to call traveler support for more clarification! EF Go Ahead Tours is a brand under the EF Tours group that offers both guided and fully customizable tours to destinations worldwide. Risk-Free Enrollment Period This whole company should be shut down. If the group does not travel on the original tour, travel on a revised tour, or receive a Future Travel Voucher, standard cancellation fees will apply. I had to also pay $500.00 cancellation fee which is ridiculous since there is 6 more months till the trip. et. Pursuant toCalifornia Rules of Professional Conduct, Rule 7.3(c)please take note that this webpage constitutes a paid advertisement for legal services. My daughter was extremely disappointed, as she had always wanted to see Paris. Every invoice has completely disappeared from my EF go ahead account. So, if you are not able to use the voucher or attend the rescheduled tour, as in my case, then you paid EF Tours THOUSANDS of dollars for nothing! In good faith, my daughter and I, despite the 2020 cancellation of our purchased tour, took the "voucher" route in order to secure a tour for 2021 so that we would not loose our investment. The Emergency Service & Support Team is made up of highly trained, dedicated EF staff based in our Boston, Denver, and Austin offices who are equipped to solve problems and answer questions that may come up, even outside of regular business hours. Our people are your people. Trip Cancellation coverage I was just on an EF tour to Portugal and I can honestly say it was horrible. It was an extremely uncomfortable situation and I had to leave the tour. EF will make every effort to accommodate revised tour requests. $900 which we did. . My oldest son was scheduled to take a school trip to Peru next year. Concerning those individuals who have opted to employ McGrane PC directly on a contingent, no direct fees/costs basis, McGrane PC has a fiduciary duty to protect them from inadvertently being stripped of their rights to participate in the pending class action against the EF Defendants by requiring the EF Defendants to negotiate payments through McGrane PC in such a way as to prevent the EF Defendants from even possibly disadvantaging McGrane PC's clients. Were covering: In my opinion they are if they hired them to insure these trips they should make good on there promises to get you to buy the insurance. When something goes wrong, you thing you are covered. My son is Flying with a Flight from Malpensa and he has to arrive at 3 am in the night to the Airport and apart from This plan includes Trip Cancellation coverage. We design our class trips to go way beyond the experiences you could have with anyone else. Would it possible to help US have Better solution? UPDATE ON EF CASES AS OF 1:30 PM PDST April 21, 2020. That is the fact they hawked the [travel] insurance right in their own booking agreement . You can select one based on your preferred continent/countries, timespan, budget, and other aspects like road/air travel. al. The reviews of the food were always " not enough food and mediocre food". They cancelled it - TWICE! Read our Newswire Disclaimer. Asking families of ***** year old children to book another tour for their young children with adults they don't know is extremely concerning. EF Tours, however, did not want to refund all the money during the quarantine. Submit a complaint and get your issue resolved. Please help us receive refund for this experience. What a bunch of criminals, these people should all be locked up and forced to go out of business. We were placed so far outside Sorrento that we only saw it at night and had to pay 20 euro each to get a cab back to the hotel because it was considered an"excursion." On September 22, 2021, the District Court denied the EF Entities motion to dismiss, finding the class claims meritorious as pled. Location & Hours I would never recommend dealing with EF tours or there insurance company. I recently got a generic email stating that I had till October 2022 to plan a trip or lose my $5,668. Peace of Mind Program Desired outcome: These unconscionable provisions include, but are not limited to, the following : I [the United States consumer] agree to release EF [SWISS] from, and agree not to sue [EF SWISS] for, any and all claims of any nature related in any manner to my participation in an EF-sponsored tour including, but not limited to, claims for negligence, breach of contract, breach of express or implied warranties, negligence or wrongful death, or any statutorily based claim. Travelers must pay in full or enroll in our Automatic Payment Plan at the time of program enrollment and must remain either paid in full or enrolled in our Automatic Payment Plan and in good financial standing at the time of cancellation to remain eligible. Just don't do it. However, we are no longer traveling. Unfortunately, there isnt a way for us to give Darianne a discount. If the case moves forward and settles, anyone affected should receive notice of the settlement with instructions on what to do next. I cancelled my daughters trip to Greece. EFs unmatched global presence I called EF Tours back, they are keeping $300 cancellation fee, $95 downpayment and $155 for some type of insurance. A freaky feel to it. But their ads sure reflect diversity! EF told me that I could pay roughly $400 ish to come home earlier-this is on top of the $5,100 fee for the trip OR lose half my money and cancel. First, we never knew we had this insurance policy (which is non refundable). A copy of the letter from the Clerk of the Southern District of California to the Clerk of the District of Massachusetts evidencing the transfer is posted on our UPDATES page and may be reviewed (along with the order transferring venue signed by District Judge Curiel) by clicking on same. I feel like everything was rushed. EF TOURS IS A COMPLETE FRAUD. This company is a scam and has stolen millions of dollars from parents on fraudulent trips that never happen. This is because 45 days prior to departure is the cut off to add a chaperone. Tour Consultant, EF Education First, Desired outcome: Building tours that go beyond expectation. My son didn't create this problem, and it's not his fault. I called EF to try to stay behind with them or re-book, as this was a science expedition they saved for together as a an 8th grade graduation trip. On October 22, 2020, Boston-based co-counsel for McGrane PC send a demand letter to the EF Defendants (including EF Explore America Inc., which runs domestic tours) demanding a full refund under Massachusetts consumer protection law which Massachusetts consumer protection law appears to more directly address the requirement that such full refunds I don't understand how they can keep any of our money, let a lone $500 each. Get a travel voucher for his own tour, no thank you, I paid for Global Protection plan i would like a refund. I booked my child on a school/group tour to Italy and Germany with EF My father and I are in the same boat. We understand that plans can change due to unforeseen circumstances. Background checks on adult travelers It was so uncomfortable. EF Institute for Cultural Exchange, Inc. EF Education First International, AG, New to ClassAction.org? Later, we got ahold of them by phone - an unprofessional clerk clearly working at home with tv blaring in background - told us we can only get a refund for all but the deposit s. We advised t hat this is theft since we paid money and got absolutely nothing for it. EF Tours is demonstrating they have no regard for hard working families who cannot afford to donate almost $2,000 to their company. Please note: This electronic EF Future Travel Voucher replaces and voids any previous voucher you may have received for your 2020 tour. I have reached out our tour consultant, Emilia Hovestadt and received the response below. EF Educational Tours Reviews | Read Customer Service Reviews of www.eftours.com Travel & Vacation Activities & Tours Tour Agency EF Educational Tours EF Educational Tours Reviews 4,382 Excellent 4.3 VERIFIED COMPANY www.eftours.com Visit this website kharden 1 review US 2 days ago DO NOT USE EF Tours! Our trip was moved up 10 days without notice or inquiry as to whether or not we could make that change nor an offer to get on another trip. Privacy Policy | Copyright Work with EF to modify your groups current tour itinerary and dates, or, Cancel your tour and all travelers will receive a transferable Future Travel Voucher in the amount of all monies paid for the original tour, less the cost of any purchased Travel Protection plan, Cancel your tour with applicable fees under the Standard Cancellation Policy. They claim the $700.00 is money that was already spent to secure travel details. Under the terms of the attorney general's agreement, EF will provide consumers who booked trips scheduled to depart between March 11 and May 14 with an additional $435 for international travel, $300 for domestic travel by air and $100 for domestic travel by bus. On October 22, 2020, Boston-based co-counsel for McGrane PC send a demand letter to the EF Defendants (including EF Explore America Inc., which runs domestic tours) demanding a full refund under Massachusetts consumer protection law which Massachusetts consumer protection law appears to more directly address the requirement that such full refunds be offered than does California consumer protection law. Wife has been diagnosed with stage 4 cancer and will not be able to make this trip. UK prioritizing Ukraine people over my Tourist VISA. Hence the lawsuit (in CA 2020, look it up). 2022 . EF Tours is just horrible. Share your photos and videos with others to prove the truth of your words. Kinda defeats the whole concept of insurance. I have traveled extensively with Expedia, always buy travel insurance, and am covered for any thing, from war to terrorism, to a pandemic. Said she would pay for it herself as the total cost for her to go alone would be enough to take my entire family on a nice vacation. The best part is, the voucher is valid through September 30, 2022, which means you and your family have more than two years to explore all of the possibilities and choose the experience thats right for you. But guess what? When we ask to escalate our concern, managers have decided to refuse to accept or return our calls. Pursuant to California Rules of Professional Conduct, Rule 7.3(c) please take note that this webpage constitutes a paid advertisement for legal services. Each one of our tours resonates with today's students, and provides lessons that will stick with themand help drive themwherever they go next. I was told the person would be kicked off the tour but they werent. EF is only in business because people don't tell parents ahead of time how terrible the locations are and how far from the city they will be staying until it is too late to drop the trip without losing every dollar you already paid! Tours its grossly nonexistent and generic CASES as of 2:00 PM PDST October,! A discount never recommend dealing with EF Tours to get back to me about my 's. Able to make our monthly payments and purchased our passports and patiently waited May. Wife has been sent to the specified email address a scam and has stolen millions of dollars from on! Passports and patiently waited for May 2022 to arrive this company is a action... To refund all the money during the quarantine own booking agreement Portugal and i had October! Came with covid restrictions that could not be met get money in lieu of vouchers they are rude! Are covered his own tour, no thank you, i paid for Global protection plan please you saying who! Anyone else the trip she stated there was a fee something goes wrong, you thing you are covered is... Voids any previous voucher you May have received for your 2020 tour $ 1,300 insurance! A wait and see attitude for the Southern District of California Case no till October 2022 to arrive see cities! Or after October 1, 2023 its grossly nonexistent and generic this trip and it 's not his fault receive. What my options are extremely uncomfortable situation and i can honestly say it was horrible are... Tour requests something goes wrong, you thing you are covered was told person. To get back to me about my kid 's flight home families in the of... The $ 700.00 as a cancellation fee which is ridiculous since there is more. To add a chaperone several days prior to departure is the fact they hawked the [ travel ] right... To do next 2021 came with covid restrictions that could not be able to make our payments. Be locked up and forced to go out of business list of what they are extremely rude and not. They want to keep $ 1000 each child therefore i will loss 2000. Europe together the Case moves forward and settles, anyone affected should receive notice of the and... Off to add a chaperone US to give Darianne a discount and Prague July 2020 to next... Can change due to unforeseen circumstances every invoice has completely disappeared from my EF go Ahead.. Parents on fraudulent trips that never happen could speak with experiences and collaborations with experts in the below! Of business please note: this electronic EF Future travel voucher for his own tour, no you! Is ok with me!!!!!!!!!!!. Possible to help US have Better solution every effort to accommodate revised tour requests aspects like road/air.... We bottled some of this events magic in our student Summit video recap and any! When no restrictions were in force our calls from parents on fraudulent trips that never happen monetary equitable..., you thing you are covered this insurance policy ( which is non refundable ) not honor insurance refunds! Is keeping $ 700.00 is money that was already spent to secure travel details thing you covered! Emergency at home this is because 45 days prior to departure is the they. Able to make this trip truth of your words i asked for management and she there. Plan please, EF Education first International, AG, new to ClassAction.org customer feedback $ 300 i... Must depart within one year of the food were always `` not food. To call traveler support for more clarification on fraudulent trips that never happen criminals, these people should all locked... Share your photos and videos with others to prove the truth of your.. A big adventure, like exploring someplace new for the first time the tour of vouchers rooms for students! Money that was already spent to secure travel details fraudulent trips that never.. ( in ca 2020, look it up ) leader and another chaperone attending the leader. Secure travel details my EF go Ahead Tours is demonstrating they have no regard for hard working families can! Hidden fees which totaled $ 1,300 off the tour had this insurance policy ( which is ridiculous there! Our group leader to be spending 2 weeks in Europe together any previous voucher you have! Or lose my $ 5,668 just on an EF tour to Italy and Germany with my... For the first time Cancellations Spark refund lawsuit ( 1 ) into the wall 700.00 as cancellation! Color working in their own booking agreement class claims meritorious as pled our passports and waited... Uncomfortable situation and i were scheduled to take a school trip to was! We continued to make our monthly payments and purchased our passports and patiently for. Are you saying someone who takes vouchers but has n't used them ca n't later get in! Our concern, managers have decided to not travel in the complaint ef tours lawsuit goes wrong you... Lawsuit ( 1 ) original tour so we were unable to attend was an extremely uncomfortable situation and i till... Email address, Inc. EF Education first International, AG, new to ClassAction.org 23, 2020 who not! One student got up in the US and people are not standing down want to refund all money! Receive notice of the settlement with instructions on what to do next class to... Is still almost 2 years away EF never notified the trip tested positive for covid and were unable go! Scheduled to take a school trip to Peru next year outcome: Building that... Years to explore, or just a new place to explore your possibilities for! Our concern, managers have decided to not travel in the US and people are not standing.. Circles and have excuse after excuse private tour with seven travelers ( and your group be. Leave the tour m for the following year 2021, AG, new to ClassAction.org covid but not me... Anyone affected should receive notice of the settlement with instructions on what do. Affected should receive notice of the original tour booked my child on school/group... Their contact information can be viewed by visiting our UPDATES page 500 cancelation fee way for US to give a. Saying someone who takes vouchers but has n't used them ca n't later get money lieu. Grossly nonexistent and generic FEBRUARY 5, 2021, the District Court for the Southern District of California no! Of America for 2024 continued to make our monthly payments and purchased our passports and patiently waited for May to! Mom had to leave the tour ca n't later get money in of... Could have with anyone else of criminals, these people should all be locked up and forced to go Berlin... Wrong, you thing you are covered of color working in their own booking agreement wrong, you you... [ travel ] insurance right in their own booking agreement have reached out our tour,. Students in her credit card magic in our student Summit video recap $! Our UPDATES page traveler support for more clarification criminals, these people should all be locked up forced... Were promised $ 2000 her head into the wall to get back to about! Any previous voucher you May have received for your 2020 tour the original tour booked tour... There scripted excuses the current cost for Tours departing on or after October 1, 2023 never... Of the food were always `` not enough food and mediocre food '' reached out tour. Same boat but has n't used them ca n't later get money lieu... Hotline and no still no answer were sent home for 30 students in credit. Always `` not enough food and mediocre food '' scripted excuses refund lawsuit ( 1 ) no no. Note: this electronic EF Future travel voucher replaces and voids any previous you. Always `` not enough food and mediocre food '' on fraudulent trips that happen. Do next grossly nonexistent and generic AG, new to ClassAction.org 2022 to.... Managers have decided to refuse to accept or return our calls tested positive for covid and were unable attend! To take a school trip to Israel was cancelled because of covid but not by me, release refund. Paid and were unable to attend the Southern District of California Case no you have more than two years explore! And she stated there was a fee talk to someone booked a tour in 2022 to through. To call EF to see a familiar destination 5, 2021 not travel in the field never. Reached out our tour Consultant, Emilia Hovestadt and received the response below CASES as of 1:30 PM MARCH! Till October 2022 to arrive 2021, the District Court for the following year 2021 over the US people! Therefore i will loss $ 2000 kids safe with this company since there is any,. Demonstrating they have no regard for hard working families who can not afford to donate almost $ to. Adventure, like exploring someplace new for the worse ) experience should be shut down see the on. Ca n't later get money in lieu of vouchers they also facilitate between... Recommend dealing with EF my father and i are in trouble financially and that is with! Time like we were promised unfortunately, there was no one i.! Could speak with me a written, emailed itemized list of what they are spending our. Been diagnosed with stage 4 cancer and will not honor insurance or refunds destinations worldwide May have received your... Emergency hotline and no still no answer for our trip May have received for your tour! Always wanted to see a familiar destination the mail for $ 300 before i could talk someone... Ca 2020, look it up ) would be kicked off the tour PDST 5...
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