They, Hannah R. said: These guys are amazing!! Please send your payment at least 5 business days before your scheduled due date to allow time for mail delivery and processing. Give us a shout at 1-888-556-4616. 1-800-729-7633. (866) 544-3430. Other customer service agents were also unhelpful in explaining how and why some customers were left without notices of repossession, worsening their living. Example: At my previous job, I was part of a small marketing team that focused on social media campaigns. Ive always been someone who pays close attention to details, which has helped me in my previous roles as well.. Hence I should owe nothing to them. Flagship Credit Acceptance P.O. American Credit Acceptance is a company that values teamwork and collaboration. It is possible to also arrange one-time payment details online. Dealer Support 855-295-8810 Underwriting: Option 1 Funding: Option 2 Sales: Option 3. Get unlimited free credit scores & reports. Glassdoor has salaries, wages, tips, bonuses, and hourly pay based upon employee reports and estimates. Wasn't what I thought I was buying when I bought this car. However, I got in an accident and the vehicle was a total loss. After five years I only have good things to say. 65% of employees would recommend working at American Credit Acceptance to a friend and 67% have a positive outlook for the business. Call Credit Acceptance at 800-634-1506. BBB is here to help. American Credit . This question is a great way to show your potential employer that you are ready for the next step in your career. 257 reviews from American Credit Acceptance employees about American Credit Acceptance culture, salaries, benefits, work-life balance, management, job security, and more. In addition, it is not the financial institutions responsibility to ensure all posts and questions are answered. As a manager, I would want my employees to feel comfortable coming to me with any questions or concerns they have about work. Contact Information. Mike Stopin. Payoff checks should be sent to the address below. Customer Service Representative (5) Front End Collector (4) Instructional Designer (4) Business Analyst (3) Sales (3) Repossession Specialist (2) Human Resources Manager (2) . When you call needing information, they are very professional at their job. .blue-bg { I like things to be neat and tidy, but sometimes I spend more time organizing than actually getting work done. Call customer service. How much do American Credit Acceptance employees make? I explained that our companys policy was to only offer loans at a certain percentage, but if they were willing to pay more per month, we could reduce the overall cost of the loan. It was a good experience when I had no other alternative. About us. Glassdoor has 236 American Credit Acceptance reviews submitted anonymously by American Credit Acceptance employees. Example: I have worked as a loan processor at my current company for five years, where I process applications daily. 423-477-6512 (charges may apply). I love doing business with ACA. Access Your Account. Poor service and very slow responses, still on my credit for missed payments when the dealership paid it all off to put me into a better vehicle. Now I have late fees for my rent and cant even pay the rent until the 12 th . This does not mean that their customer service is bad, merely that people who feel they have been treated unfairly whatever reason always tend to be the ones who give voice to it. I thought this company was different from all the other reviews Ive seen and now i understand why this company is rated what its rated . I was not near my house today, and someone, $$ cash for junk cars $$ No titles needed 7 days a week pick up Call or text, Tired of waiting in line at the auto repair shop and wasting precious time out of, Im offering mobile auto repair services in Greenville SC and surrounding areas 1st. . American Credit Acceptance is an emerging credit consumer auto finance company providing financial solutions from coast-to-coast. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Since our founding in 2007, American Credit Acceptance has become a leading national provider of auto finance solutions. American Credit Acceptance, LLC provides consumers with automobile financing options. Sales Support Specialist. There are a number of reputable review sites such as Credit Karma, Better Business Bureau, indeed.com etc where the majority of reviews either relate to specific instances of poor customer service, or gripes about interest rates and repossessions etc. Similar to customer reviews, it is often difficult to get genuine feedback for a number of reasons. } When I asked her about it, she told me she was having some personal issues at home and needed to take care of them before she could focus on work again. In my last position, I had a coworker who was having trouble with customer service calls because she couldnt hear customers well over the phone. Here's the various ways to get in touch. This is the American Credit Acceptance company profile. How do you stay up-to-date with new developments in technology? If you have experience working with a company that was experiencing rapid growth, share your experiences and how you helped the company succeed. American Credit Acceptance corporate office is located in 961 E Main St, Spartanburg, South Carolina, 29302, United States and has 2,097 employees. Car isn't worth what I'm paying. Type. 1,001-5,000 employees. background-color: #041e42; Car isn't worth what I'm paying. If that didnt work, I would ask my manager for advice on how to handle the situation. During that time, I learned how to repair cars of all makes and models, which has helped me understand the importance of quality customer service at American Credit Acceptance. Read More. .blue-bg .journal-content-article { BBB Business Profiles may not be reproduced for sales or promotional purposes. I have had a loan with American acceptance for over 3 years with no late payments. Call customer service. American Credit Acceptance is a sales-driven company, so its important to show your experience with this type of work. 33 American Credit Acceptance jobs available in Spartanburg, SC on Indeed.com. From a customer's point of view, the company has partnerships with approximately 3500 dealers across the USA. Underwriters need to be able to thoroughly review each application and ensure theyre making accurate decisions. Follow your bank's instructions for bill payments. Your answer should show the interviewer how you can contribute to this culture of working together toward common goals. . American Credit Acceptance offer a full range of contact details for their customer service team as listed above. Do you think you would be a good fit for that type of environment? In fact, I find it helpful to bounce ideas off others when Im trying to solve a problem or come up with new solutions.. They are a great place to get approved. I set the payment on the 12th so I made sure I could pay my rent on the first . Send your payment using a check or money order to the address below. 17,617 Reviews. There is no real leading in terms of what these jobs will entail. It is certainly possible that if a customer is having problems we see a payment occasionally, then the company can make some allowance by way of a grace period, or even some type of payment holiday system. This change resulted in a 20% increase in closed sales.. I do NOT recommend this company to anyone! We ordered one for her and she felt much more comfortable talking to customers.. When answering this question, try to think of something that isnt too serious or personal. padding: 0 0 15px 0; Please download one of these up-to-date, free and excellent browsers: American Credit Acceptance is a sub-prime auto finance company providing financial solutions from coast-to-coast. Example: I worked at a small startup in college where we were constantly hiring new employees as our business grew. also i was told due to covid moretorum no repo would occur. For some positions, you may also be required to take a numerical reasoning assessment or other aptitude test. Feb 4, 2022 American Credit Acceptance Customer Support Phone is 1-866-544-3430. Use your answer to highlight your experience with tools that help you track performance metrics, such as customer satisfaction surveys or data collection software. It should be remembered that this type of industry will inevitably be more cutthroat than mainstream auto dealerships, even though they can be numerous similarities between the two. $18.00 - $19.50 an hour. When preparing for this interview, read through the job description and highlight any aspects that you are passionate about or have experience with. Email. I set a payment arrangement for next week on the 12th and it was taken out on the 30 instead the day after I Made it . Mar 17, 2021 at 877-224-1262 extension 85505 (Nashville) or 877-349-5260 extension 85505 (Tampa) to request, complete, and . Manage all your bills, get payment due date reminders and schedule automatic payments from a single app. . Posted: December 24, 2022 Full-Time Overview: Summary/Objective . An experienced IT professional with 15+ years of Application Development in Banking (Open Banking, Retail Banking), Insurance, Retail, Financial Service and Credit Card Payment Domains.<br><br>Since Nov-2021 I am working with Wipro UK and I had been worked 7 years with IBM, 3 years with Tata Consultancy Services, 2 years with Capgemini.<br><br>I have extensive project experience with Lloyds . Easily apply. This can give you some indication of any potential problems there may be. Alternatives and possible competitors to North American Credit Services may include Grimley Financial , Account Services, USA , and Fresno Credit Bureau . This question allows the interviewer to assess your ability to work with customers who are struggling to make their payments and how you would approach this situation. Example: I once had a customer who was upset because they didnt understand why we couldnt offer them a lower interest rate on their loan. Finding independent valid reviews can be a real challenge. Are you sure you want to do this? Furthermore, it is important to note that the inclusion of a financial company or professional on Wallet Hub does not necessarily indicate their involvement with the site or control over the information that we display. Standard third-party payments through CheckFreePay, available at most Walmart locations, through Moneygram and Western Union. Credit Acceptance phone numbers. She said she needed a headset so she could talk into the phone while looking at the computer screen. Managing more than $5 billion in assets, we start with a common . Corporate Address American Credit Acceptance 961 E. Main St. Spartanburg, SC 29302 866-441-0251, Payment Address American Credit Acceptance LLC PO Box 204531 Dallas, TX 75320-4531, *Closing Packets sent via FedEx* American Credit Acceptance 4054 Willow Lake Blvd Suite 2096 Memphis, TN 38153, *Closing Packets sent via UPS or USPS* American Credit Acceptance 3268 Progress Way Suite 2096 Wilmington, OH 45177-7700, Loss Payee Address PO BOX 4537 Carmel, IN 46082, Customer Service/Collections 866-544-3430, Rebates Extended Service Contracts & GAP Cancellations 855-292-6429, Service Members Relief Act (SCRA) 855-292-6426, Total & Partial Loss Insurance Claims 855-292-6430, Underwriting 866-202-6914 Fax: 866-740-0569. Flagship Credit Acceptance P.O. width: 100%; I also work closely with underwriters to ensure that all necessary documentation is submitted before processing loans.. This helps me create an environment where everyone feels comfortable speaking up with ideas or concerns. My father lost his job and we had to rely on credit cards to pay our bills. Your web browser (Internet Explorer) is out of date and no longer supported. Example: I am passionate about technology and always looking for ways to incorporate it into my daily life. Spartanburg, SC 29302, 866-544-3430 Navigate to the Profile page. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. However, most positions will require at least one phone interview and an onsite interview. Customers normally want payoff details for two reasons. Example: I have given several presentations at my previous job, where I was responsible for training new employees on our sales techniques. During this time American acceptance was still adding interest to my loan which could have been paid in full if the document requested was sent in a timely manner. U.S., Canada and Puerto Rico. STATE. FRAUDULENT and the most inhumane individuals I have ever encountered working for one CULT I mean company. Customers should not rely on it, but it is always preferable to contact the company and try and work out some type of solution rather than do nothing and hope it will go away. 59 jobs at American Credit Acceptance. The company operates its financial. The Credit Acceptance program gives our network of nationwide participating car dealers the . Find Jobs. Dont go with them . Loan is too high, interest rate is awful.. We start with a common-sense lending approach for our dealer partners and end with a transparent payment program for our customers. What do you think is the most important quality for an underwriter? Secondly is when a customer is in a position where they want to renegotiate loan. This is an opportunity for you to show that youre aware of current trends in the market, including any challenges or opportunities facing consumers. Are Ford Credit Interest Rates Better Than Others? Based upon employee reports and estimates and why some customers were left without notices of american credit acceptance customer service... Me create an environment where everyone feels comfortable speaking up with ideas concerns..., get payment due date to allow time for mail delivery and processing Better business Bureaus used! Were also unhelpful in explaining how and why some customers were left without notices of repossession worsening. Ive always been someone who pays close attention to details, which has helped me in previous..., get payment due date to allow time for mail delivery and.! And estimates are answered 2007, American Credit Services may include Grimley financial, Account Services, USA,.! Employees to feel comfortable coming to me with any questions or concerns they have about work have several., trademark ( s ) of the International Association of Better business Bureaus used. 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