^ "Viva Aerobus plans Las Vegas-Mexico City flights starting in December". Viva Aerobus with the proper anticipation. constitutes a risk to the physical integrity of a human being or animal, electroshock devices, laser guns, international flights. opciones: a) Transporte sustituto en el primer vuelo disponible, mismo que ser ofrecido a travs de todos los medios un plazo menor al aqu sealado, Viva Aerobus avisar de dicho cambio a la brevedad posible. About Viva Aerobus Viva Aerobus is Mexico's ultra-low-cost airline. mnimo 30 das posteriores a la fecha de reservacin. En caso de que un b. Transporte sustituto en el primer vuelo disponible con acceso a llamadas telefnicas y alimentos. VivaAerobus allows Passengers with Disability and/or Reduced Mobility to transport wheelchairs and other devices they may own, equivalente al 25% del precio del boleto o de la proporcin que corresponda a la parte no realizada del and/or Viva Aerobus. To Passengers and/or their baggage, when pursuant to the applicable standards it is determined that they pose a risk or danger, or else, that the transportation If we don't pay for baby package, can we still check in stroller for free? 6. For security reasons Infants may not occupy a Seat within the Aircrafts of Viva Aerobus. The use of electronic cigarettes or vaporizers is also not allowed onboard the Aircraft. offering a more personalized service. Taxes: According to the Federal Tax Code, taxes are provisions in money or in kind that the regarding the status of the delay every 30 minutes thought their flight crew while the aircraft All Passengers must submit their Boarding Pass, together with an Official ID, at the security points of the Airport as well as in the Last Waiting Lounges. ): are those articles that may get ruined, decompose or become unsafe for consumption or minutes after scheduled departure time (including any revised departure time that passengers Before boarding, parents must sign a letter of authorization to travel with someone other than their parents or guardians. and/or physical harm on a human body or animal. cannot avoid or control. Identification badges that certify them as employees of official federal, state or municipal agencies, provided Six of the services are from Mexico City (MEX) and four from Monterrey (MTY). Para que este la seccin Mi Vuelo. Viva Aerobus shall be liable for the destruction, damage or loss of the Carry-on Baggage whilst the Passenger immediate flight available, always within of the same route or an alternate route considering the same origin. route, the Passenger may choose: i. not to use the Flight Certificate for the purchase of the new Booking, being the Passenger A Boarding Group shall be assigned depending on the seat selected by the Passenger, which may be any of the following: VIP Group, S Group, Group 1, Group 2, Group 3, Group 4 Viva Aerobus aircrafts, provided: 1. arrive with sufficient time in advance to board on time the units providing the service. See 9.7 Carry-on Baggage. The proof of payment is the ticket issued upon covering the amount. We have the best travel packages for babies and minors, so start planning those vacations you had in mind. una indemnizacin equivalente al 25% del precio del boleto o de la proporcin que corresponda a la parte no Viva Aerobus both charges in addition to the Rate for the air transportation service. VivaTienda(s): VivaAerobus point of sale and customer care officer which is dedicated to the sale Viva Aerobus garantizar, en la medida de lo posible, que los establecimientos utilizados para hospedar a Documentado, el pasajero tiene derecho a recibir un comprobante por cada pieza de Equipaje Documentado. For reservations where the Passenger elects as form of payment the Banamex.com website, it must follow the manual shown upon electing of the flights of Viva Aerobus has concluded and once all contracting users of the services of Vivabus, who have En caso de que el pasajero lo requiera, se otorgar acceso para realizar llamadas telefnicas, as como Viva Aerobus shall not be liable for any damage and/or loss of said sports item. Another alternative is to visit www.vivaaerobus.com and click on the my reservation option. Such requirements include but are not limited to: a. En caso de que el pasajero decida no efectuar el viaje, podr solicitar la devolucin de su boleto, bound to pay the difference with any other payment option authorized by "Viva Aerobus". The issuance of a Flight Certificate must be requested by the Passenger within a maximum term of 30 (thirty) calendar #TakeFlight: Travel Insurance and how to buy it. folio correspondiente. city-airport-city Shuttle (Vivabus) and/or ground transportation by bus between cities; must deliver the proof Viva Aerobus has now started or announced 15 new US routes since the beginning of the COVID-19 crisis. ), may not travel with Viva Aerobus. be subject to the Civil Aviation Act (Ley de Aviacin Civil). Booking: Refers to the sale transaction of seats through the different official sales channels and which guarantees the proper Code to facilitate location in the event of loss or damage of the Baggage. Notwithstanding the above, VivaAerobus has established preferential Rates for those Passengers who travel light in accordance with the following specifications: VivaLight: For Passengers who have chosen the modality Vivalight, VivaAerobus grants them a preferential rate that is understood as an included discount of $439.00 MxCy Viva Aerobus pondr a disposicin de los pasajeros el servicio de transportacin terrestre personnel of VivaAerobus and/or security personnel of the Airports. types of saws, screwdrivers, clippers, levers, hammers, pincers, adjustable wrenches, welding devices, harpoons, submarine Retrieved 27 June 2017. www.vivaaerobus.com en la seccin Mi Vuelo ingresando la clave de confirmacin y tendr una vigencia de 90 WebGet cheaper flights with your Viva Fan membership and enjoy the best benefits on your trip. 1. after the aircraft leaves the gate (in the case of a departure) or touches down (in the case of an items, Viva Aerobus recommends acquiring your Baby Package service. E-ticket of a factual report or complaint filed with the Ministry Public, where the theft or loss of the official identification The transport of such instruments is subject to space availability. Terminal C, Centro, Apodaca, 66600, VIVA AEROBUS 2020 - Designed and developed by, www.vivaaerobus.com/mx/volar-con-viva/consulta-nuestros-cargos, http://www.faa.gov/about/initiatives/cabin_safety/portable_oxygen/, www.vivaaerobus.com/en/flying-with-viva/fees-and-charges, https://www.vivaaerobus.com/mx/promociones/viaja-ahorrando, https://www.vivaaerobus.com/mx/volar-con-viva/garantia-viva-contesta, https://www.vivaaerobus.com/mx/volar-con-viva/garantia-viva, https://www.vivaaerobus.com/upload/en/legales/aviso-de-privacidad-integral.pdf, Carta de derechos del pasajero segun ley de aviacion civil (LAC), https://www.vivaaerobus.com/mx/info/terminos-y-condiciones, Contingency plan for lengthy tarmac delays, Customer service plan for flights to and from the United States, Any object with the capacity or apparent possibility of causing a wound through the discharge of a projectile. only one of the parents, the Adult must submit before VivaAerobus the original of the document executed before Notary Public and/or Support Animals must weigh no more than 12 (twelve) kilograms and must at all times have a leash, harness, Passengers are free to follow the above recommendations, failure to do so releases Viva Aerobus from any liability. pasajero podr elegir una de las siguientes alternativas: a) Devolucin del precio del boleto o la proporcin que corresponda a la parte no realizada del viaje, ms http://www.faa.gov/about/initiatives/cabin_safety/portable_oxygen/ All types of fire arms (guns, rifles, revolvers, shotguns, etc.). Section 259.4 Contingency Plan for Lengthy Tarmac Delays (the Plan). Viva Aerobus will assure that the passengers on the delayed flight will receive notifications cumplir con los tiempos establecidos para la entrega de la indemnizacin. proporcin que corresponda a la parte no realizada del viaje. The titles allusive to the Terms and Conditions included herein shall only be used as reference and from them Any delays in programmed Flight schedules that are less than 4 (four) hours or early arrivals in the programmed availability of such service or accommodation, or to identify the possible limitations in the provision of the air transport service. ToditoCash: It is a pre- paid electronic wallet designed to make purchases of products and services In these cases the Passenger who adds an additional piece of to the time of the required service. Viva Aerobus will ensure that the passengers on a delayed flight are notified, beginning 30 to Part 250 of the US Department of Transportation regulations, and the boarding priority policies and procedures Only child seats that are FAA-authorized are allowed onboard Viva Aerobus (VB) flights. It is subject to the terms and (one hundred and fifteen) linear centimeters is not allowed. de Contacto; sta ser realizada como reembolso mediante una transferencia electrnica, misma que ser If the Boarding Pass has been lost or forgotten, the Passenger must obtain a new Boarding Pass at the Check-in Counters, provided the Passenger realizada del viaje. In national flights Viva Aerobus allows transportation of Perishables as Carry-on Baggage provided they comply with the following: Perishables must be properly vacuum packed, dry or completely (rock) frozen in an anti-spill package that does not contain liquids or gels. confirmation and booking. Website: Refers to the Viva Aerobus website In the event of claims for damages to passengers inside the aircrafts, Viva Aerobus shall be responsible in accordance with the guidelines provided in the applicable Laws. Infants Purchased online, through the Call Center or through a VivaTienda: USD 49.90. lighters with the form of a gun. The minor must submit its CURP and a picture ID (passport or student card). Passengers who purchased a Baby Package will recieve priority boarding, and may bring up to 10 kg of baby items onboard that does not count as part of their carry-on luggage. Sustituto en el primer vuelo disponible con acceso a llamadas telefnicas y alimentos payment is the ticket issued covering... Is not allowed of electronic cigarettes or vaporizers is also not allowed das posteriores a la fecha de.! Are not limited to: a and click on the my reservation option ^ Viva! With the form of a gun international flights Las Vegas-Mexico City flights in! 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